Welcome to The Woody Beckers shop - a husband and wife team designing and manufacturing modern home and office accessories made from sustainable wood.
// FORMS OF PAYMENT //
Etsy Gift Card
Orders are processed after payment is received.
To avoid a delay in delivery and/or additional shipping expenses, please make sure that your shipping address provided is correct and complete.
Ex.: APT #, STE #, Business Name, ATTN:, c/o, recent change of address, etc.
// DOMESTIC (USA) //
Shipping providers we use: USPS First Class | USPS Priority | FedEx Ground | FedEx Home Delivery
// INTERNATIONAL //
Shipping providers we use: USPS First Class | USPS Priority
All international sales are final.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
// RETURN or EXCHANGE POLICY //
We aim to provide accurate detailed information and pictures in each of our listings. In the unfortunate case that you are unsatisfied with your purchase, please contact us immediately. Returns and exchanges will be considered on an individual basis, within 30 days from purchase. Shipping expenses will not be reimbursed.
Product Return Guidelines:
--> Return new/unused product(s) in original packaging
--> Ship via USPS Priority, FedEx, or UPS
--> Provide us with shipment Tracking Number
--> An exchange and/or refund will be issued after receipt of returned product (shipping expenses will not be reimbursed)
All International sales are final.
// SHIPPING CARRIER CLAIMS //
If a package is LOST or STOLEN:
--> the customer will need to file a claim with the shipping carrier.
If a product is DAMAGED:
--> the customer is responsible for contacting us immediately in order to file an insurance claim with the shipping carrier. Please note that photographic evidence of damaged product(s) and packaging will be required for the insurance claim. When the claim is accepted, we will be able to work on a replacement.
// GIFTS //
If you are sending a gift, we'd love to include your personal wishes along with the package, just let us know your special message via CONVO!
// CUSTOM ORDERS //
If you need a custom size, please send us a CONVO. Keep in mind, our retail prices reflect production run quantities, meaning we precut multiple items at once and finish-to-order. This process allows us to keep our retail costs lower. When producing a one-off, unique custom item, the labor costs increase, and in turn, so does the overall price.
// WHOLESALE //
At this time, we do not offer wholesale.